Featured Consumer Engagement Stories

A Sneak Peak into AF4Q – South Central Pennsylvania

Aligning Forces for Quality - South Central Pennsylvania is a collaboration of dynamic community leaders, consumers, physicians, nurses, employers and insurers who have come together to improve health care quality in their community. Get a sneak peak of the transforming work of AF4Q - South Central ...

After 60 Years, this is the First Time Someone has Asked Me My Opinion...

In January 2011, the Community Health Alliance and the Independent Practice Association launched a Primary Care Renewal program to support private practices in the process of becoming Patient-Centered Medical Homes, or PCMH. PCR meetings take place monthly and include representatives from 18 differe...

Transforming Care in Humboldt

Community Health Alliance of Humboldt County,  is a collaboration of dynamic community leaders, consumers, physicians, nurses, employers and insurers who have come together to improve health care quality in their community. Get a sneak peak of the transforming work of the Humboldt County Aligni...

Connecting to New Audiences Through Outreach

The Kansas City, Mo Alliance expanded their consumer engagement efforts by hosting events designed to bring both consumers and providers to the table. They connected with local churches; bringing 3000 consumers to Diabetes education events. Additionally, more than 1200 individual physicians receive ...

Patients and Families as Leaders in Health Care

Oregon’s Patients and Families as Leaders program works with five health care organizations to include patients in all levels of health care decision-making. The program now includes over 70 patient and family advisors. Providence Medical Group, one of the participating health care organizatio...

Reaching Consumers About Managing Diabetes

Keeping diabetes under control requires a lot of effort outside the doctor’s office. The Cleveland AF4Q Alliance reached out to consumers with diabetes education events held at a grocery store in a neighborhood with a large population of Puerto Rican Hispanics, who are at higher risk for diabe...

Improving the Health of a Community by Reaching Out

Living Healthy, the Chronic Disease Self-Management Program (CDSMP) developed by Stanford University was launched in collaboration with the New York State Department of Health throughout the eight (8) counties of Western New York (WNY).  Forty-three (43) lay-leaders were trained and more than 2...

Consumer Focused Website Shines

Historically, comparative health information websites have been difficult to navigate and dense with information that is meaningful to health care professionals, but overwhelming for the average person, i.e., patients, families and consumers. Through Aligning Forces for Quality, a team in Wisconsin ...

Managing Health Begins with Education

In a pilot designed to increase the number of people with diabetes who receive in-depth training on diabetes self-management education, Greater Detroit Area Health Council (GDAHC) trained nearly 200 employees at five employer worksites and two union offices. Results to date, based on clinical and se...

Engaging Consumers through the GetBetterMaine Campaign

To date, the Maine AF4Q alliance has focused its consumer engagement efforts on informing people that quality measures are publicly available and can be used to select a health care provider and educating and encouraging consumers to use information available through the consumer-friendly and popula...